Welcome to StreetRide! By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, you must refrain from using the StreetRide application and its associated services.
1.1 "StreetRide" refers to the ride-hailing platform and services provided by Street-Friendly Unified Services Limited.
1.2 "User" refers to any individual or entity accessing or using StreetRide, including riders and drivers.
1.3 "Services" include ride bookings, fare payments, account management, and other functionalities provided by the application.
1.4 "Third-party Services" refers to external platforms, drivers, payment processors, or transport partners integrated with StreetRide.
2.1 Users must be at least 18 years old or the age of majority in their jurisdiction.
2.2 Users must provide accurate, current, and complete information during registration and keep their account details up to date.
3.1 Users are responsible for maintaining the confidentiality of their login credentials.
3.2 Users must notify StreetRide immediately of any unauthorized access to their accounts.
3.3 StreetRide is not liable for any loss or damage arising from a user’s failure to secure their account.
4.1 Users must not use StreetRide for illegal, fraudulent, or unauthorized ride bookings or payments.
4.2 Users are prohibited from attempting to disrupt or interfere with the application’s functionality.
4.3 Drivers must not engage in unsafe, unlawful, or fraudulent driving practices while using StreetRide.
5.1 All ride fares and applicable fees are disclosed in the app before booking confirmation.
5.2 Users agree to pay all applicable fares, cancellation fees, and charges associated with their use of the services.
5.3 StreetRide reserves the right to modify its pricing or fees with prior notice.
6.1 StreetRide may integrate with third-party platforms and services. Users acknowledge and agree that:
• StreetRide is not responsible for the actions, performance, or services of drivers or payment providers.
• The use of third-party services may be subject to additional terms and conditions.
7.1 Your use of StreetRide is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data. Please review it carefully.
8.1 StreetRide is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the services, including ride delays, cancellations, or driver conduct.
8.2 Users agree to indemnify and hold harmless StreetRide, its affiliates, and employees from any claims, damages, or expenses arising out of their use of the services.
9.1 StreetRide reserves the right to suspend or terminate accounts that violate these Terms and Conditions without prior notice.
9.2 Users may terminate their accounts by contacting customer support.
10.1 StreetRide reserves the right to amend these Terms and Conditions at any time. Users will be notified of changes, and continued use of the services constitutes acceptance of the revised terms.
11.1 These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria.
11.2 Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Your Country/State].
For questions or support, please contact us at:
• Email: support@streetride.com
• Email: complaints@streetride.com
• Phone: +234 8164568803